Delivery
Shipping is free anywhere in Turkey on orders of 4,500 TL and above. Shipping outside Turkey is always charged.
Free Returns
To start a return, Milagron members need to log in to their account on our website and start the return for the relevant item(s) from the My Orders section.
Click here to start a return!
You can return the item(s) you purchased free of charge within 14 days after your parcel is delivered.
Item(s) must be in resaleable condition. Returns are not accepted if the item itself, its box or its packaging is damaged in any way.
For hygiene reasons, underwear, bikinis with the protective strip removed, and earrings, piercings and similar personal-use items cannot be returned.
Returns are strictly not accepted if tape, labels or anything similar has been stuck on the product packaging or box, as this makes the item unsuitable for resale.
Each order includes one free return shipment. If your order contains several items and you return them in separate parcels, a 99 TL shipping fee will be charged for each parcel after your first free return.
For return shipments of 50 desi or more, please contact us before starting the return. Otherwise, the shipment may not be accepted.
Returns that do not meet these conditions will not be accepted and will be sent back to you cash on delivery.
Refunds
If the returned items meet the return conditions, the refund is completed within 10 days and sent to your bank. Refunds usually appear on credit cards within 1–3 business days on average; for debit cards this may take longer depending on your bank. Installment payments are refunded in installments, in line with bank procedures. You can track your refund by contacting your bank.